How To Manage Your Social Media PR

Are Your Followers Playing Nice?

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Social media is a powerful tool for businesses of all sizes. Connecting and engaging with fans is a great way to humanize your brand and establish trust and loyalty. But what happens when something goes wrong and negative comments start showing up on your businesses Facebook page or Twitter feed? How do you address the issue? In this week’s Attention Show John and Chris talk about social media PR and when and how to address these negative comments.

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