Good Monster · The Diagnostic Playbook

11 frameworks.
One job: find
Ghost Revenue™, then fix it.

You don’t need more traffic.
Fix the leaks.

Diagnose, acquire, convert, retain, attribute. Each framework is a repeatable system with a clear process and a measurable outcome — the actual playbooks behind the case studies.

$127K/moAvg. Ghost Revenue™
recovered per client
11Frameworks across
5 categories
30dMedian time to
first measurable lift

Trusted by growth-focused DTC brands

BéabaEliteRadiusRydeHollowick
Act 01

Diagnose

Before you pull any lever, see exactly where revenue is leaking — and how much each leak costs in dollars per month.

03Conversion

Post-Click CRO Sprint

A 4-week CRO sprint on the highest-traffic landing pages — usually PDPs and category pages.

When to use

When ROAS is dropping but creative is still fresh.

Process
01
Identify highest-loss page
02
Heatmap + session recording audit
03
Hypothesis-driven test list
04
Ship 3 tests, measure 1 lift
Typical resultMedian PDP CVR lift across engagements: 22% in 30 days.
Act 02

Acquire

Get more of the right people into your funnel — without paying twice for the same visit.

05Acquisition

Local Service Ads × Dealer CRO

For multi-location and dealer brands. Pairs LSA spend with dealer-level lead-flow CRO.

When to use

When you spend on Local Service Ads and lose leads at the form.

Process
01
LSA bid + radius tuning
02
Dealer page LCP < 2.5s
03
Progressive disclosure forms
04
CRM routing by intent signal
Typical resultToyota dealer group: 64% lead-form CVR lift, -38% CPL.
11Acquisition

Founder Voice Content Engine

A repeatable content system that produces high-converting organic and ad creative in the founder’s voice.

When to use

When creative fatigue is hitting and the brand voice is locked inside the founder’s head.

Process
01
Interview-driven voice extraction
02
Editorial system: 1 hero, 4 cutdowns per cycle
03
A/B test against current control
04
Promote winners to evergreen library
Typical resultMedian creative life extended from 2 weeks to 8+ weeks.
This sounds familiar? Run the diagnostic →
Still not sure where your revenue is leaking?

Find your
ghost revenue.

Run the diagnostic →
Act 03

Marketplace

Stop funding the same buyer on Amazon and your storefront. Make the two channels move as one.

02Marketplace

Amazon Cannibalization Audit

Untangles paid traffic Good Monster is funding twice — once on Amazon, once on the brand’s own store.

When to use

When you sell on Amazon and also run paid to your own storefront.

Process
01
Map Amazon vs Shopify SKU overlap
02
Tag cross-channel attribution
03
Re-bid Amazon to defend brand terms only
04
Redirect storefront paid to incremental SKUs
Typical resultHollowick recovered ~$80K/mo of paid spend the first 90 days.
04Marketplace

Marketplace + Owned-Site Co-Scale

Scales Amazon and Shopify together as one funnel instead of competing channels.

When to use

When DTC margin is better than marketplace but marketplace volume is larger.

Process
01
Model contribution margin per SKU per channel
02
Bid Amazon to defend, Shopify to acquire
03
Cross-sell at PDP and post-purchase
Typical resultRadius hit 569% ROI in 5 months (212% Amazon growth, 184% Shopify growth).
Act 04

Retain

Build the loop most DTC brands skip. Customers who come back spend more, churn slower, refer more.

06Retention

Welcome Series Rebuild

Replaces a stale or absent welcome series with a high-conversion 12-touch sequence.

When to use

When CAC is climbing but the email list is growing.

Process
01
Audit current flow + benchmarks
02
Rewrite 12 touches in founder voice
03
Sequence around purchase moment
04
Measure first-order CVR + LTV at day 90
Typical resultMedian lift to first-order CVR from email: 38%.
This sounds familiar? Run the diagnostic →
07Retention

Post-Purchase Repeat Engine

Builds the missing post-purchase loop: thank-you UX, replenishment cadence, win-back SMS.

When to use

When LTV is flat or returning-customer rate is below 25%.

Process
01
Post-purchase UX audit
02
Map replenishment cadence per SKU
03
Build SMS win-back at the predicted churn moment
04
Measure repeat rate + AOV at 6 months
Typical resultElite Jumps: +64% returning-customer rate, +38% AOV.
Act 05

Attribute

Replace blended ROAS with channel-level P&L. See which dollars are actually working.

08Attribution

MER → True Channel P&L

Replaces blended MER with channel-level contribution-margin reporting.

When to use

When you can’t answer which channel is actually making money.

Process
01
Pull spend + revenue per channel
02
Subtract COGS, fees, returns
03
Compute contribution margin per channel
04
Re-allocate budget against actual P&L
Typical resultOn average we find 1–2 channels masquerading as profitable. Re-allocation lifts blended ROAS without spend changes.
09Attribution

Retail × DTC Halo Modeling

For brands sold in retail. Models how DTC traffic lifts in-store sales — and vice versa.

When to use

When DTC and retail are managed in silos.

Process
01
Geo-match DTC traffic to retail trade areas
02
Match-market test paid lifts in 2–3 markets
03
Quantify the halo dollar value
04
Re-allocate budget on combined return
Typical resultBéaba: +23% Target® store sales attributable to DTC paid windows.
10Attribution

iOS Conversion Recovery

Recovers the 15–40% of iOS conversions that browser pixels miss post-iOS 14.

When to use

When iOS is >50% of traffic and your CAPI is off or partial.

Process
01
Audit existing CAPI + Conversions API setup
02
Deduplicate browser + server events
03
Backfill missed events from server logs
04
Re-train Meta + TikTok ad accounts on full signal
Typical resultMedian ROAS lift after recovery: 18–28% with no change in spend.
You’ve seen the frameworks. Now find where the money is hiding.

What’s your
ghost revenue?

Start the diagnostic →
Questions, answered

What founders ask before they pick a framework.

Direct answers to the questions DTC operators ask before engaging. If yours is missing, run the diagnostic — the report tells you which framework to start with.

Eleven, grouped by the leak they fix: Conversion (the Ghost Revenue™ Diagnostic + Post-Click CRO Sprint), Acquisition (Local Service Ads × Dealer CRO + Founder Voice Content Engine), Marketplace (Amazon Cannibalization Audit + Marketplace × Owned-Site Co-Scale), Retention (Welcome Series Rebuild + Post-Purchase Repeat Engine), and Attribution (MER → True Channel P&L + Retail × DTC Halo Modeling + iOS Conversion Recovery).

Run the Ghost Revenue™ Diagnostic first (Framework 01). It surfaces the largest leak with a dollar number attached and tells you which downstream framework to deploy. Most engagements stack 2–4 frameworks once the diagnostic identifies the highest-impact gaps.

First measurable results typically appear within 30 days. Documented benchmarks: Median PDP CVR lift of 22% in 30 days (Post-Click CRO Sprint), ~$80K/mo of paid spend recovered in 90 days (Amazon Cannibalization Audit), 569% ROI in 5 months (Marketplace × Owned-Site Co-Scale — Radius).

Good Monster runs the work. Each framework is delivered as a managed engagement — strategy, execution, reporting. Your role is access (analytics, ad accounts, ESP), product context, and approval on creative and offers.

Each framework has a defined process, a measurable result, and a typical outcome benchmark — so you know what you're paying for and what good looks like. We don't sell hours. We sell systems with documented results.